SHIPPING POLICY

Free Shipping on all orders over $50. 

If an order is sent out and is undeliverable due to an incorrect address or a delayed pickup, the customer must cover the shipping fee for re-delivery. Alternatively, the customer can request a refund for their items. Once the items are returned, you will be refunded the whole amount minus shipping costs. 

RETURN POLICY

Please contact us via email at stoneflamedecor@gmail.com and we’ll help get the process started. Returns or exchanges will incur a shipping charge. If you're experiencing an issue with one of our products, please include photos and a detailed description in your email so that we can determine how best to assist. Proof of purchase is required.

Exceptions: we cannot accept returns on sale items, gift cards, and used products.

PRODUCTION TIME

All items are handmade. Please allow up to 7 business days for orders to be fulfilled. If you have any questions, feel free to send us a message through the chat.

WHOLESALE INQUIRIES

All our wholesale orders go through Tundra. To shop click here. If you have any questions or would like to white label your products, please send us a message through our chat.

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